Responsible Gaming
Introduction
Online pokies should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds always favour the house. Please gamble responsibly and within your means.
Age Verification
You must be 18 years of age or older to access and participate in online gaming in New Zealand. If you are under the legal gambling age, please do not proceed. It is illegal for anyone under 18 to gamble online in New Zealand.
Warning Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, help is available:
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when unable to gamble
- Failed attempts to cut back or stop gambling
- Using gambling as a primary source of income or financial solution
Self-Help Tools
Most responsible online gaming operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit per day, week, or month
- Loss Limits: Cap the amount of money you're willing to lose in a set time period
- Reality Checks: Enable reminders during gaming sessions to check your time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Cooling-Off Periods: Take a break from gambling for a set duration
We encourage you to use these tools proactively to maintain healthy gaming habits.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available:
New Zealand
- Gambling Helpline NZ: 0800 654 655 (Free, confidential, 24/7) – www.gamblinghelpline.org.nz
- Problem Gambling Foundation: 0800 664 262 – www.pgf.nz
International Support
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you believe you may have a problem with gambling, reach out for help now. There is no shame in seeking support—gambling addiction is a recognized condition, and professional assistance is available. Contact the Gambling Helpline NZ at 0800 654 655 or visit www.gamblinghelpline.org.nz for confidential support.
Remember: Your wellbeing is more important than any bet. Gamble responsibly.